Privacy Policy

ResilExec Coaching (“us,” “we,” or “our”) thanks you for visiting the online and mobile resources we publish. We use the words “you” and “your” to mean you, the reader, and other visitors to our online and mobile resources who are, in all cases, over the age of 18.

Our privacy statement (“this statement,” “this privacy statement,” and “our statement”) informs you about from whom and the types of personal information we collect, how we use it, who we share it with and why, and what we do to try to protect it.

California Notice of Collection of Personal Information: To learn more about your California privacy rights, please scroll down to “THE CALIFORNIA CONSUMER PRIVACY ACT.”

WHO WE ARE

ResilExec Coaching is an executive coaching and leadership development firm. For residents from the GDPR Jurisdictions, as defined below, and some US state privacy laws, ResilExec Coaching is the data controller responsible for your personal data. For residents of California, ResilExec Coaching is a “Business.”

WHO WE COLLECT PERSONAL INFORMATION FROM

We may collect personal information from the following groups of data subjects: visitors to, and users of, our online and mobile resources; our customers; current members of our workforce; and third-party vendors and business partners.

WHAT WE COLLECT

There are two types of information that we obtain from you online and then store and use: (i) non-personal information that’s collected automatically from each visitor, such as your device operating system; and (ii) personal information that you voluntarily provide to us or that is collected automatically.

By using our online and mobile resources or purchasing our products or services, you are signifying to us that you agree with this section of our privacy statement and that we may use and disclose your information as described.

Voluntarily Submitted Information

If you participate in certain activities via our online and mobile resources, you may be asked to provide us with information about yourself. The types of personal information we collect in those situations includes identifiers (such as your name, email address, physical address, and phone number), professional information (such as your job title and industry), and financial account information (such as your credit card information).

Emails and Online Forms – When you send us an email or fill out an online form, such as to contact us, your email address and any other personal information (e.g., home address or phone number) that may be in the content of your message or attached to it, are retained by us and used to respond back directly to you and to process your request.

Registering for Services – When you register for coaching services, webinars, events, or programs we may host, you will be submitting the types of identifiers described above. If the event requires a fee, we may also ask you to submit credit card or other financial information. We use this information to register you for the event and send you communications regarding the event.

Automatically Collected Information

When you visit our online and mobile resources, basic information is passively collected through your web browser via use of tracking technologies, such as a “cookie.”

Cookies – We use cookies and similar technologies to collect information about your browsing activities over time. For example, we may use Google Analytics to help us analyze how you use the online resources and enhance your experience.

Device Information – If you access our online and mobile resources from a phone or other mobile device, the mobile services provider may transmit to us uniquely identifiable mobile device information.

HOW WE USE YOUR INFORMATION

ResilExec Coaching may use the information we collect from and about you for a variety of business purposes, including:

To provide the requested coaching Services to you.

To manage your account and process payments.

To personalize your experience and improve our website.

To send periodic emails about Services updates, your orders, or your subscription.

To send you marketing and promotional emails (where consent is given).

WHEN/WITH WHOM DO WE SHARE PERSONAL INFORMATION

Strict SMS/Mobile Data Privacy (The "Magic Clause") No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Vendors and Business Partners We may share your information, including personal information, with our vendors and other third parties with whom we have a contractual relationship (e.g., payment processors, CRM software). We do our best to disclose only the information each of those parties need.

Legally Compelled Disclosures We may disclose your information, including personal information, to government authorities, and to other third parties when compelled to do so by such government authorities, or at our discretion or otherwise as required or permitted by law.

SMS/MMS TEXT MESSAGING PROGRAM TERMS

Program Description: ResilExec Coaching offers a mobile messaging program to deliver marketing and informational messages about our coaching services, events, and promotions.

Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to the number provided. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

Help: If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].

Carriers: Carriers are not liable for delayed or undelivered messages.

Rates: As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies.

YOUR RIGHTS AND OPTIONS

You may have to provide personal information to enjoy most of the features of our online and mobile resources. Moreover, you can opt out of certain activities like newsletters and announcements.

Emails: If you consented to receive direct marketing from ResilExec Coaching, we provide you with the opportunity to opt out of our marketing communications or change your preferences by following a link in the footer of all non-transactional email messages from us.

THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

If you are a California resident, you have the right to request the following:

Access: You can request that we disclose to you the categories and specific pieces of personal information that we have collected from you.

Deletion: You may also request that we delete any personal information that we have collected from or about you.

Non-Discrimination: We will not discriminate against you if you exercise these rights.

To exercise your rights under California law, just contact us at [email protected].

VIRGINIA RESIDENTS

If you are a Virginia resident, you may take advantage of certain privacy rights pursuant to Virginia Code 59.1-577, including the right to access, correct, or delete your personal information. To exercise your rights under Virginia law, please contact us at [email protected].

THE EU GENERAL DATA PROTECTION REGULATION (GDPR)

If we collect personal information from data subjects located in the GDPR Jurisdictions, we fulfill our GDPR obligations. The lawful basis on which we rely for such collection is legitimate interest or contract fulfillment. You have rights to transparency, access, correction, deletion, and portability. If you would like to exercise any of these rights, please contact [email protected].

CHILDREN’S PRIVACY

We do not intend for our online and mobile resources to be used by children under the age of 18. If we become aware that anyone under the age of 18 has submitted personal information to us, we will delete that information.

HOW WE PROTECT COLLECTED PERSONAL INFORMATION

We will take all reasonable security precautions to protect your personal information. We have adopted a security program that includes technical, organizational, and administrative measures designed to protect against anticipated or actual threats to the security of personal information.

CHANGES TO THIS PRIVACY STATEMENT

We reserve the right to change or update this statement from time to time. Please check our online and mobile resources periodically for such changes.

CONTACTING US

If you have questions about our privacy statement or privacy practices, please contact us at:

ResilExec Coaching 766 Princeton Ave, Brick, NJ 08724 Email: [email protected].